E-Salvage - Frequently Asked Questions (FAQs)

E-Salvage is an online bidding system that has been built in-house by Pickles Auctions specifically for the sale of Salvage vehicles located Australia wide.

You no longer require a holding deposit to bid in the E-Salvage sales. You will now need to register individually for each E-Salvage sale you wish to participate in. If your bid is successful a deposit will be deducted from your credit card.

If you have previously left a holding deposit with us, it is in the process of being returned to the credit card you previously provided and you will receive an email confirming the return of the funds. If your deposit was left more than 12 months ago we are unable to return the money to your credit card and will contact you to arrange a different method. Please contact depositrefund@pickles.com.au if you have any questions about your deposit. 
To assist us in identifying you please quote your bidding number, registered name, driver’s licence number and the first 6 and the last 3 digits of the credit card number you registered with.

When a credit or debit card is added to a My Pickles account the card details are validated by the bank charging the card with a $1 pre-authorisation. This amount never eventuates into an actual charge on the cardholder's account - it will disappear within 5-7 days. Any time the credit card details are changed or updated on the My Pickles account this pre-authorisation will occur again.

No. Pickles Live is our live auction where you can participate in real-time over the internet for the duration of that auction. Pickles Live auctions only last a couple of hours for each auction. In comparison, E-Salvage is a static auction that runs over seven days where you can bid online at any time during the seven-day auction period.

No, members of the public and the trade alike can bid freely on Pickles E-Salvage.

Bidding is simple and hassle-free. Each lot offered on E-Salvage will be there for a period of seven days where a bid can be placed 24-hours a day. All that is required is to select the vehicle that you want to bid on and then follow the simple steps of inputting the desired dollar amount. This will be confirmed along with the other applicable charges, giving the potential buyer a sum total of what the salvage/s will cost should the bid/s be successful.

Yes. E-Salvage will be updated on an almost daily basis depending on the releases we receive from our insurance company clients. Once we have received a release for sale of a remotely located vehicle, it will be placed on to the E-Salvage site for bidding to commence.

No. E-Salvage is for the sale of genuine insurance stock only.

Once successful, the buyer will receive an email confirming the purchase including all applicable charges. A deposit will be required for each lot purchased (the amount will depend on the purchase price of the lot). The locations and contact details for where the vehicle is stored will also be included. Please note that the responsibility for transportation of purchased vehicles rests with the buyer and vehicles will not be released until full payment has been received under the terms and conditions of the auction.

Payment can be made via direct deposit only. 

Yes. Successful bidders on E-Salvage will be notified by Pickles. However, the responsibility of transporting the vehicle/s then lies with the purchaser. As stated above, please note that vehicles will not be released until full payment has been received.

Yes. GST is included in the purchase price as it is also included in the fees associated with a successful purchase. The GST component will be broken down for the successful purchaser in full on the tax invoice provided.

Clear title is guaranteed on all vehicles placed on E-Salvage. All vehicles are sold unencumbered and are flagged on WOVR (written off vehicle register).

Each bid placed in an E-Salvage auction must exceed an item’s current bid by the “Bid Increment". The bid increment amount depends on the item’s current bid.

For example, If the current bid on an item is $60 then the bid increment is $20 and the next bid must be at least $80 ($60 + $20).

If the current bid is $1,700 then the bid increment is $100 and the next bid must be at least $1,800 ($1,700 + $100).

If the current bid is $8,500 then the bid increment is $250 and the next bid must be at least $9,750 ($8,500 + $250).

Remember – when you place a bid you are indicating the maximum you are prepared to pay. The system will bid on your behalf up to your maximum, but not beyond it. Therefore the current bid on an item may be less than the maximum indicated by the bidder. Only the bidder knows their maximum. New bids must exceed the current bid by at least the bid increment.

The minimum valid bid is always shown on the bidding form for each item.

The current bid holder can adjust their maximum bid at any time, as long as their new maximum is at least equal to the current bid.

When you place a bid it is required to be an exact multiple of the bid increment.

• For amounts under $20, the bid increment is $1
• For amounts under $1,000, the bid increment is $20
• For amounts between $1,000 and $4,000, the bid increment is $50
• For amounts between $4,000 and $10,000, the bid increment is $100
• For amounts over $10,000, the bid increment is $200

For example, a bid of $10,000 is valid because it is an exact multiple of $200. A bid of $10,100 is invalid because it is not an exact multiple of $200. In this case the Pickles Online system will round your bid amount down to the nearest bid increment, i.e. $10,000.

Bids will never be rounded upwards.