Post Auctions FAQs

Casual buyer
As a casual buyer, you will have to wait for payment to clear until you can retrieve your item. This process may require 24-48 hours from the time payment is made. Once payment has been cleared, you will be receive an email confirming that it has been paid in full.

Privileged buyer
As a privileged buyer, you are able to collect your item after we have received your remittance of the payment.

Please email confirmation of payment in the form of a remittance bank receipt to out team at remittance@pickles.com.au. We will then confirm your payment and let you know that your asset is ready for collection.

When collecting your item, all you need to bring is:

• Your zero-balance invoice (Found within your MyPickles after your balance invoice is paid and processed)
• Photo ID

If you are collecting on behalf of someone else or a company, please also bring written authority from the buyer giving you permission to collect on their behalf, along with a photo/copy of the buyer’s photo ID and your own photo ID.
 

Casual buyer
As a casual buyer, you will have to wait for payment to clear until you can come pick up you item(s). This process may require 24-48 hours from the time payment is made. Once payment has been cleared, you will be receive an email confirming that it has been paid in full. You can bring this with you upon collection as proof of payment. ‍

Privileged buyer
As a privileged buyer, you can email your zero balance invoice to remittance@pickles.com.au and we will let the branch know that you are on your way.