DIYinspect FAQs

Please send an email to novated@pickles.com.au and we will follow this up internally.

Yes, you absolutely can. All you have to do is follow the in-app inspection process. If there are any issues that you would like to inform us about to do with the car, feel free to use the comment or annotation function.

All the details will be listed out in the email that the admin team will send but it generally includes a purchase agreement, registration papers, photo of your licence and an invoice of the car purchase or stat dec instead.

This offer is guaranteed if the car that gets booked in at the branch matches the condition and details of the inspection.

Our prices are informed by real time market data so it's not generally negotiable. Contact us at cars@diyinspect.com.au for any queries.

Sorry but unfortunately, we don’t offer to buy cars that are personal imports. We can sell them via consignment.

Yes, the admin team will send a confirmation email to let you know that the car has arrived at the branch.

Yes, we can still provide you an offer to purchase your car even if it as write-off. Just let the team know via the comment function in the app.

If your car is under finance, part of the paperwork you will need to provide is a payout letter. This means that we will pay the financier directly. If there is any remaining to you, we will pay that to you. If there is any remaining that you owe, it is paid to Pickles.

We will get a quote from our transport team and that quoted amount will be deducted from the purchase offer you received so there are no upfront costs.